RainSalonandSpa.org

policies

PAYMENT

We accept payment by Discover, Visa, MasterCard, American Express and cash.

APPOINTMENT TIMES

Reservations are preferred, though not always necessary. We request a 24 hour notice for cancellation. Appointments for multiple spa services and / or bridal parties require a credit card to hold the reservation and 72 hours notice for cancellation.

We do recommend that you always schedule your next experience prior to leaving in order to guarantee the availability of your desired service(s) and times.

CANCELLATION

Cancellations of less than 72 hours for spa packages and bridal packages will be charged 50% of total service(s) cost. Thank you for your understanding.

CELLULAR PHONES & PAGERS

For all of our guests’ comfort, cellular phones and pagers need to be turned off in the salon and spa area.

CHILDREN

Parents please note that making your child and pet care arrangements prior to your appointment ensures that you and our other guests will enjoy your time with us to the fullest.

GRATUITIES

Optional. Never expected, but always appreciated.

SATISFACTION

We want you to be thrilled with your service(s). Please let us know about any challenges within 7 days of the original service and it will our pleasure to make any adjustments.



Our stylists are trained by Aveda ensuring that you "the guest" receive quality service by an educated team!

*Prices subject to change without notice.

An official Aveda retailer: The art and science of pure flower and plant essences.

Official Aveda Retailer