At Rain Salon & Spa our mission is to nurture the individual’s inner beauty and spirit while providing a unique relaxing experience for our guest. Our salon will build relationships and beauty from the inside out while caring for the world we live in.
Reservations are preferred, though not always necessary. Appointments for all services require a credit card to book and hold the reservation. We do recommend that you always schedule your next experience prior to leaving, to guarantee the availability of your desired service(s) and times.
Please arrive 10 minutes early. This allows time to change into a robe if necessary, complete paper work if needed, enjoy Aveda tea or wine, and relax. Late arrivals will still finish on the scheduled time, while the normal treatment fee remains the same.
Please do not bring valuables to the salon or spa. Some treatments require removal of jewelry. We are not responsible for lost or stolen valuables. When coloring or perming hair, please wear appropriate clothing as we are not responsible for damaged items.
Gift cards must be present at time of service and cannot be traced if lost. Gift cards are transferable but are nonrefundable.
Here at Rain, we understand our guests have busy lives, so our cancellation policy gives you flexibility when canceling appointments. We ask you to notify us 48 hours in advance to change or cancel appointments and 72 hours in advance for parties of 3 or more. This gives our technicians a chance to rebook the appointment. We will require a credit card to book and hold ALL reservations. If the reservation is canceled within the 48 hour window, the card on file will be charged for 50% of the scheduled service and a 100% for “no shows”. In the case of a Groupon we will require the Groupon number to hold your reservation. If you “no show” the Groupon appointment your Groupon will be redeemed. Regular cancellation policy follows for all Groupons. Thank you for understanding.
We accept Discover, Visa, Master Card, American Express, and cash.
For all of our guests comfort, cellular phones need to be turned off in the salon and spa area.
Parents please note that making your child and pet care arrangements prior to your appointment ensures that you and our other guests will enjoy your time with us the fullest.
Optional. Always appreciated… but never expected. Guests follow the standard gratuity guidelines used in service related businesses of 15-20%
For the convenience of groups of four (4) or more an 18% gratuity will automatically be added for all services. There will be a 50% up front deposit to hold the appointments. If for some reason the group cancels before our 3 day policy the deposit will be forfeited. Thank you for your understanding.
*Prices are subject to change without notice.